Clinical governance

DrPak is committed to safe, accountable online doctor care in line with Pakistani regulatory standards and Pakistan Medical & Dental Council guidance on telemedicine.

Registered doctors

Every DrPak consultation is delivered by a doctor registered with the Pakistan Medical & Dental Council. PMDC numbers are published on doctor profiles so patients can verify registration independently at pmdc.pk.

Clinical decision-making

Prescriptions, medical certificateificates and referrals are issued only where clinically appropriate following a genuine doctor–patient consultation. DrPak does not prescribe controlled drugs, sedatives, sleeping tablets or medications with a risk of dependence.

Where a physical examination or urgent in-person care is needed, the doctor will advise accordingly — online care is not offered when it would be unsafe.

Data protection

Patient records are stored on secure servers and handled with care for patients in Pakistan. We do not sell health data.

Content review

Health information on this website is reviewed by DrPak's clinical team. See our editorial policy for how we maintain accuracy and when content was last reviewed.

Complaints and feedback

If you have a concern about your care, contact support@drpak.pk or call +92 300 1234567. Serious concerns can also be raised with the Pakistan Medical & Dental Council.